FAQ

Frequently Asked Questions

What makes Minimalise jewelry unique?

Minimalise pieces are designed with a timeless minimalist philosophy, focusing on refined details, premium materials, and effortless elegance. Each design is created to be worn daily while remaining distinctive and meaningful.

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Are your pieces handcrafted?

Yes. Every Minimalise piece is carefully handcrafted in small batches to ensure exceptional quality, precision, and attention to detail.

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What materials do you use?

We use high-quality sterling silver, gold-plated finishes, and ethically sourced gemstones. Each material is selected to ensure durability, comfort, and long-lasting beauty.

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How do I find my correct ring size?

A detailed ring size guide is available on each product page. If you need further assistance, our support team will be happy to guide you personally.

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Do you offer worldwide shipping?

Yes. Minimalise ships worldwide with trusted carriers to ensure safe and reliable delivery, wherever you are.

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How long does delivery take?

• Order processing: 1–3 business days

• Estimated delivery: 7–14 business days depending on location

Tracking details will be provided once your order is dispatched.

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What is your return policy?

We offer a 30-day return guarantee. If you are not completely satisfied, you may request a return within 30 days of delivery, provided the item is unworn and in its original packaging.

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Can I cancel or modify my order?

Orders can be canceled or modified within 12 hours of purchase. After this time, the order may already be in production or shipment and cannot be changed.

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Is my payment information secure?

Absolutely. All payments are processed through encrypted and secure payment gateways to protect your personal and financial information.

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How should I care for my jewelry?

To maintain the beauty of your pieces:

• Avoid exposure to water, perfumes, and chemicals

• Store jewelry in a dry, safe place

• Clean gently with a soft cloth after wear

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How can I contact Minimalise?

Our customer care team is available 24/7 to assist you.